ithin the Life Science Industry, Pharma, BioTech and Medical Devices, multiple definitions are used to define the term Quality.
- The standard of something as measured against other things of a similar kind
- The degree or grade of excellence of something
- An inherent or distinguishing attribute or characteristic possessed by someone or something
- The totality of features and characteristics of a product or service that bears on its ability to satisfy given needs.
Even if we understand the above-mentioned definitions, then, what is Good Quality, Excellent Quality, or bad Quality?
To define Quality, people often fail to produce good thorough definitions. Even regulators try to find an equilibrium between easiness and completeness. The better the definition the more difficult it is to read, even by experts. Every word extra added to the definition has to be understood to understand it a bit better.
Quality is like the wind, it is there, you can feel it, but you CAN’T nail Quality to a wall or put it in a box. Somehow, we want to get a feeling of Quality.
That’s why we invented Quotes. The good practices of Quality Quotes help us to see, feel and understand Quality from multiple different angles, from indefinite sides.
- Quality is not an act; it is a habit (Aristotle).
- Quality means doing it right when no one is looking. (Henry Ford)
- Quality is free. It’s not a gift, but it’s free. The ‘unquality’ things are what cost money. (Philip B. Crosby)
- Be a yardstick of Quality. Some people aren’t used to an environment where excellence is expected. (Steve Jobs)
- If you want a Quality, act if you already had it. (William James)
- Quality questions create a quality life. Successful people ask better questions, and as a result, they get better answers (Anthony Robbins)
- Be passionate about solving the problem, not proving your solution (Nathan Furr)
- Almost all quality improvements come via simplification of design, manufacturing… layout, processes, and procedures. (Tom Peters)
- If you can’t explain it simply, you don’t understand it enough. (Albert Einstein)
- Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction, and skillful execution; it represents the wise choice of many alternatives. (William A. Foster)
- Quality is more important than quantity. One homerun is much better than two doubles. (Steve Jobs)
- Anything worth doing is worth doing right the first time. (Unknown)
- Quality is everyone’s responsibility. (W. Edwards Deming)
- Eventually, everything connects – people, ideas, objects. The Quality of the connections is the key to quality per se. (Charles Eames)
- Persistence is the twin sister of excellence. One is a matter of quality; the other, a matter of time. (Marabel Morgan)
Now you CAN nail Quality to the wall.